Technical Issues: If you encounter technical issues that prevent you from accessing or using our services despite reasonable efforts on your part.

Advisor typeLegal Firm
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About you

  1. Refund Eligibility

 

  • To initiate a refund request, please follow these steps:
  1. Contact our customer support team at refund@mergersafrica.com
  2. Provide specific details regarding the reason for your refund request.
  3. Include any necessary supporting documentation to facilitate the review process.
  • Refund requests will be reviewed and processed within 20 business days from the date of receipt. We will make every effort to expedite this process.

Firm overview

We offer refunds under specific circumstances, as outlined below.

  1. Technical Issues: If you encounter technical issues that prevent you from accessing or using our services despite reasonable efforts on your part.
  2. Billing Errors: If you were charged in error, or if there was a discrepancy in the amount billed.
  • Your request for a refund must be received within the first 30 days of purchasing your subscription.
  1. Refund Request Process

Products or services overview

  1. Refund Eligibility

 

  • To initiate a refund request, please follow these steps:
  1. Contact our customer support team at refund@mergersafrica.com
  2. Provide specific details regarding the reason for your refund request.
  3. Include any necessary supporting documentation to facilitate the review process.
  • Refund requests will be reviewed and processed within 20 business days from the date of receipt. We will make every effort to expedite this process.

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